Privacy Policy

This Privacy Policy describes how Kunmai International Trade Co., Ltd. collects, uses, and protects your personal information when you use our website (the “Site”).

1. What Information We Collect

  • Information You Provide: When you make a purchase or contact us, we collect your name, billing/shipping address, email, phone number, and payment details.

  • Information Collected Automatically: We collect data about your device, IP address, and how you interact with our Site using cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you and provide customer support.

  • Protect against fraud and risk.

  • Improve our website and services.

  • If you agree, send you marketing emails (you can unsubscribe anytime).

3. Sharing of Information

We do not sell your personal information. We share it only with trusted partners necessary to run our business, such as:

  • Payment processors (e.g., Shopify Payments, PayPal) to complete transactions.

  • Shipping carriers (e.g., DHL, local postal services) to deliver your orders.

  • Our e-commerce platform (Shopify) which hosts our store.

We may also share information if required by law.

4. International Data Transfer

Our company operates from China, and our service providers may process your data globally. If you are located in a region like the European Economic Area (EEA), your data may be transferred to countries with different privacy laws. We take steps to ensure it remains protected.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict certain data processing.

  • Receive your data in a portable format.

  • Withdraw consent for marketing.

To exercise these rights, please contact us using the details in Section 8.

6. Data Security & Retention

We implement reasonable security measures to protect your data. We retain your information only as long as necessary for the purposes stated, or as required by law (e.g., for tax records).

7. Cookies

Our Site uses cookies for basic functions like keeping items in your cart. You can disable cookies in your browser, but this may affect site functionality.